Early adapters
Seth Godin: Five common cliches (done wrong). Some of what Seth says in this post may not make a lot of sense if you’re not a regular follower of Seth’s blog. But I’ve heard the “early adapter” line...
View ArticleJoel on Service
Joel on Software: Seven steps to remarkable customer service. The “Fix everything two ways” is something we definitely do.
View ArticleNote from Boss to Employees
This is great – an honest statement from a boss to employees.
View ArticleMacleod on blogs for business
Hugh Macleod just posted an excellent overview of blogging for business in preparation for a talk he gave to PR firm Edelman. The piece is an excellent primer for anyone that’s trying to get their head...
View ArticleEmail marketing tools
I’ve been a big fan of the Campaign Monitor email list management tool for some time. I can thoroughly recommend it – it’s a great product and the service from the guys at Freshview is fantastic. So...
View ArticleVisualising data + presentations
Phil over at Vincenze’s pit points out the potential pitfalls of pie charts. His conclusion: So the next time you’re preparing a presentation, stop and ask yourself; what message am I sending my...
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Kiva loans
Peter mentioned the Saasu Foundation the other day and our commitment to donate 2% of all profits to worthy causes. When we were thinking about charities to donate to, we wanted to choose organisations...
View ArticleA place where it all comes together
In Marc’s recent article about the changes brewing at Saasu, he talked about preparation for the new user interface changes. Part of my role as Chief Design Officer at Saasu is to help develop our...
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Is being in the cloud still news?
Some of our team attended the recent ATSA technology conference conference (see Leah’s quick debrief for more) and they noted just how many of the session descriptions included the word “cloud.” A...
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The changing workplace
In a previous post I mentioned how we’re seeing some fundamental shifts in people’s work practices, ripples caused by the “always available” nature of cloud-based applications and mobile technologies....
View ArticleDesigning in the open
We’ve greatly benefited over the years from the generosity of others sharing their learnings, tips, tricks, frustrations, failures and successes via blogs. And as we’ve mentioned previously we’re...
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Designing for mobility conference
As part of our redesign we’ve been giving a lot of thought to how we best support the shift towards new ways of working, especially smartphone and tablet devices. I’m therefore delighted to have the...
View ArticleThe values-driven business
This post is part of a series discussing the process we’re undertaking to redesign our user interface and branding. We’re sharing in the spirit of “designing in the open” with the hope that it might be...
View ArticleLearning from our customers
This post is part of a series discussing the process we’re undertaking to redesign our user interface and branding. We’re sharing in the spirit of “designing in the open” with the hope that it might be...
View ArticleOur values
This post is part of a series discussing the process we’re undertaking to redesign our user interface and branding. We’re sharing in the spirit of “designing in the open” with the hope that it might be...
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Personas as a design tool
This post is part of a series discussing the process we’re undertaking to redesign our user interface and branding. We’re sharing in the spirit of “designing in the open” with the hope that it might be...
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Identity system vs. a logo
This post is part of a series discussing the process we’re undertaking to redesign our user interface and branding. We’re sharing in the spirit of “designing in the open” with the hope that it might be...
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Creating a great design brief
This post is part of a series discussing the process we’re undertaking to redesign our user interface and branding. We’re sharing in the spirit of “designing in the open” with the hope that it might be...
View ArticleConnecting
One of the benefits of having an extended train ride these days is the opportunity to catch up on some good videos that I wouldn’t usually get the chance to watch. The other day I had the chance to...
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